Hiabjee's Terms & Conditions – Terms and conditions governing membership use

Hiabjee is an international online gaming and Sports Betting platform serving Bangladesh and various other countries worldwide. To use the hiabjee platform, users must comply with the following general terms and conditions.

These Terms & Conditions constitute a legally binding agreement. hiabjee reserves the right to amend these Terms at any time. Updated Terms take effect upon publication on the website, and continued use of the platform constitutes acceptance of the revised Terms.

• The hiabjee platform is for personal and recreational use only — commercial use is strictly prohibited.
• These Terms are available in both English and Bengali. In the event of a dispute, the English version shall take precedence.
• Hiabjee reserves the right to modify, suspend, or discontinue any part of its service at any time without prior notice.
• All content, logos, and trademarks displayed on the platform are the intellectual property of hiabjee.

To open an account with hiabjee, users must meet certain basic eligibility requirements. These conditions are in place to ensure the platform is operated responsibly and to protect minors from gaining access.

Each user may hold only one account on hiabjee. Creating multiple accounts is strictly prohibited. If detected, all associated accounts will be permanently closed and accumulated funds may be forfeited.

The following rules must be observed when placing bets in hiabjee's Sports Betting and casino sections. These terms and conditions apply equally across all betting markets.

• Once a bet is confirmed, it cannot be cancelled or changed unless hiabjee expressly permits it under special circumstances.
• Odds displayed on hiabjee may change at any time. The odds shown at the moment a bet is confirmed are final.
• If an event is incomplete or suspended, hiabjee will make its decision in accordance with standard industry rules.
• Hiabjee reserves the right to void bets where abnormal odds were displayed due to a technical error.
• Maximum bet limits may vary depending on the market and the user's account category.
• Hiabjee is not liable for any issues arising from internet latency during live betting.

All outcomes in hiabjee's betting markets are verified through independent third-party sources. Official results for cricket, football, or any other sport are considered final.

Deposits and withdrawals on hiabjee are fully secure and processed automatically. These payment terms and conditions apply to all members.

• A fully completed KYC verification is required before any withdrawal can be processed.
• Withdrawals are preferably processed back to the original deposit method – in line with anti-money laundering requirements.
• Bonus funds cannot be withdrawn directly — wagering requirements must be met first.
• Hiabjee does not charge any deposit or withdrawal fees, though your payment provider may apply their own charges.
• For suspicious transactions, hiabjee may temporarily place a withdrawal on hold pending verification.

Hiabjee regularly offers a variety of bonuses and promotional offers. Each bonus carries its own specific terms, and the general bonus policy in these Terms & Conditions also applies.

• The welcome bonus is available to new members only can be claimed once per person, household, or address.
• Withdrawing bonus funds typically requires meeting a wagering requirement of 10 to 30 times the bonus amount.
• Bonuses have a set expiry period — any unused bonus will be automatically cancelled once it expires.
• Multiple bonuses cannot be active at the same time unless stated otherwise in a specific promotion.
• Hiabjee reserves the right to modify, suspend, or cancel any bonus offer at any time.
• Hiabjee reserves the right to investigate accounts and void bonuses if bonus abuse is suspected.

Hiabjee is committed to maintaining a fair and safe environment. The following activities are strictly prohibited on the hiabjee platform and may result in permanent account closure.

• Money laundering or transactions involving illegal funds — hiabjee will report such activity to the relevant authorities if detected.
• Abusing the bonus system by operating multiple accounts.
• Operating an account through hacking, software bots, or any automated tools.
• Attempting to exploit technical glitches on the platform to gain abnormal profits.
• Attempting to gain unauthorized access to other members' accounts.
• Any attempt to damage or compromise hiabjee's servers or network.
• Operating an account or conducting transactions using another person's identity.

Hiabjee believes online gaming should be a source of entertainment, not addiction. That's why we encourage every member to play responsibly. As part of these terms and conditions, hiabjee places responsible gaming at the top of its priorities.

• Users can set daily, weekly, or monthly deposit limits on their own accounts.
• You can activate a temporary or permanent self-exclusion at any time.
• Hiabjee will automatically alert members if unusual gaming patterns are detected.
• Hiabjee supports parental controls to help prevent minors from accessing the platform.
• If you notice signs of problem gambling, we strongly recommend seeking professional support.

To learn more about responsible gaming, visit our Responsible Play Visit the page. Remember, gaming should be a source of enjoyment – not a way to solve problems.

Hiabjee takes the protection of users' personal information very seriously. Our privacy policy is an integral part of these terms and conditions.

• Information collected during registration is used solely for service delivery and security purposes.
• Hiabjee never sells users' personal information to third parties.
• Information may be disclosed to regulatory authorities where required by law.
• All data is secured with SSL encryption and modern security technology.
• Users may view their stored information or request corrections at any time.

For more details, visit our Privacy Policy View page.

If you have a dispute or complaint with hiabjee, please contact our customer support team first. We aim to respond within 48 hours.

• Step 1: Submit your complaint directly via live chat or at support@hiabjee.bet.
• Step 2: If the issue is not resolved within 48 hours, file a formal complaint.
• Step Three: Both parties may proceed to neutral mediation by mutual agreement.
• In all disputes, the decision of hiabjee's licensing authority shall be considered final.

Hiabjee reserves the right to update these Terms & Conditions at any time. For significant changes, we will notify members in advance via email or through the platform.

• Updated terms and conditions take effect from the date they are published.
• Continued use of the platform after any changes are made will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you may request account closure at any time.

The "Last Updated" date at the top of this page shows when the Terms were last revised. To request a copy of a previous version, email support@hiabjee.bet.