Hiabjee believes that every member's personal data belongs to them. It is our responsibility to be transparent about how we collect, use, and protect your information.
This Privacy Policy ("Policy") applies to personal information collected through the hiabjee.bet website and its associated mobile application ("Platform"). By creating an account or using the Platform, you agree to this Privacy Policy.
We understand that privacy matters to you. That's why we commit to using your information only to improve our services and ensure your security – nothing more.
Under hiabjee's privacy policy, we collect various types of information from our users. This information comes from three main sources — what you provide directly, what is collected automatically as you use the platform, and information received from third-party sources.
| Data Type | Example | Collection Method |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Registration Form |
| Contact Information | Email, phone number, address | Registration / Update |
| Financial Information | Bank account, mobile banking number | Payment Form |
| Technical Information | IP address, device ID, browser | Automatically |
| Usage Data | Betting history, login times, pages visited | Automatically |
| Verification Documents | Passport / NID scan copy | KYC Process |
Hiabjee never stores your password, PIN, or full card number. Financial details are held exclusively on secure payment gateway servers in encrypted form.
We do not collect any information from minors (under 18). If someone registers with a false age and this is later discovered, the account will be closed immediately and all associated data will be deleted.
Data collected at hiabjee is used for specific, limited purposes. There is a legitimate reason behind every use, and we never use your information beyond what is necessary.
Hiabjee never sells your information to advertisers or third-party marketing companies. You can unsubscribe from promotional emails at any time.
Cookies and tracking form an important part of hiabjee's Privacy Policy. Our platform uses various types of cookies that make your browsing experience smoother and more secure.
Used to maintain login sessions and ensure platform security. The platform cannot function without these.
Used to analyze platform usage. These can be turned off.
Used to remember your language, theme, and preferences. Entirely optional.
Used to prevent fraud and unauthorised access. Cannot be disabled.
You can control or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the platform.
Hiabjee never sells your data. However, limited information may be shared with trusted partners in specific circumstances. There is always a legitimate reason for each instance of data sharing.
Every third party that works with hiabjee is bound by a strict confidentiality agreement. They may not use your data for any purpose beyond hiabjee's stated instructions.
Data protection is the highest priority in hiabjee's privacy policy. We use internationally recognized security technologies to keep your information safe at all times.
In the event of a data breach or security incident, hiabjee will promptly notify affected users and take the necessary steps. We believe in full transparency — concealing such matters is not something we do.
Every hiabjee member has the following rights regarding their personal data. To exercise any of these rights, please contact us at support@hiabjee.bet.
You can request a copy of the data hiabjee holds about you at any time.
You may request corrections to any inaccurate or outdated information.
You may request deletion of your data after account closure, unless we are required to retain it by law.
You may object to your information being used for specific purposes.
You can request a download of your data in a structured format.
You can unsubscribe from promotional emails or SMS at any time.
Hiabjee will respond to any rights request within 30 days of receipt. For complex cases, this period may be extended to 60 days, and you will be informed accordingly.
Hiabjee retains your information only for as long as necessary. A defined retention period is set for each type of data.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulatory Requirements |
| KYC Documents | 5 years | Anti-Money Laundering Laws |
| Login Logs | 12 Months | Security Monitoring |
| Betting History | 3 years after account closure | Dispute Resolution |
| Support Conversations | 2 Years | Service Improvement |
| Marketing Preferences | Until consent is withdrawn | Optional Communications |
Once the retention period expires, data is securely deleted or anonymized so that no individual can be identified from it.
Hiabjee may update this Privacy Policy from time to time. For any significant changes, we will notify you via your registered email and post a clear notice on the website.
Continued use of the platform after any changes indicates your acceptance of the updated policy. If you do not agree to the changes, you have the option to close your account.
For any privacy-related questions or concerns, please contact our Data Privacy Team: support@hiabjee.bet — We respond within 48 hours.
Hiabjee is more than just a betting platform – it's a trusted environment where your information is protected to the highest standard.
Every transaction and piece of personal information is protected by 256-bit SSL encryption. Bank-level security measures are active on our platform at all times.
Every step of the identity verification process is clear and straightforward. Your documents are used solely for verification purposes and stored on secure servers.
From your account settings, you can update your marketing preferences, download your data, or close your account at any time – every decision is yours.
Hiabjee operates under an international gaming licence. Adhering to the strict privacy standards set by our regulatory authority is a core obligation.
Our dedicated team is always on hand for any privacy-related concerns. Resolution is guaranteed within 48 hours.
Independent cybersecurity experts regularly audit hiabjee's systems. Any vulnerabilities identified are addressed promptly.
Your data is safe at hiabjee, and your experience is one to enjoy. Register today and become part of Bangladesh's best online betting platform.